Refund Policy

Our Commitment to Customer Satisfaction: Understanding Our Refund Policy and Process

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Refund and Cancellation Policy

Legal

Refund and Cancellation Policy for PlanckStudio

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PlanckStudio

Effective Date: 06 Auguest 2023

Thank you for choosing PlanckStudio products. This policy explains our stance on cancellations and refunds for the products available on our website and other platforms, including the products available over the Play Store.

Cancellation Policy

For products purchased directly from our website, you may request a cancellation of your order before it is processed and delivered. Please contact our support team at [email protected] with your order details to initiate the cancellation process.

For products purchased through the Play Store, please refer to the Google Play Store's cancellation policy, as it governs the cancellation process for all purchases made through the platform.

Refund Policy

At PlanckStudio, we strive to deliver high-quality products that meet your expectations. However, please note that all sales of digital products and services available on our website are final, and we do not offer refunds for these purchases.

For products purchased through the Play Store, including but not limited to mobile applications and in-app purchases, all refund requests must be handled in accordance with the Google Play Store's refund policy. We are not authorized to process refunds for purchases made through the Play Store, and you will need to contact Google Play Support for any refund inquiries.

If you have any questions or concerns regarding our Cancellation/Refund Policy, please contact our support team at [email protected] for assistance.

Note: This policy applies only to products available on our website and does not cover purchases made through third-party platforms such as the Play Store. For any purchases made through external platforms, please refer to their respective policies.