At PlanckStudio ("we", "our", or "us"), your privacy is fundamental to our product architecture. This Privacy Policy details how we handle personal data collected through our website, mobile applications, and client engagements.
1. Information We Collect
We collect information you provide directly to us through forms, inquiries, and application onboarding:
- Contact Information: Name, work email address, company name, phone number, and communication preferences.
- Project Specifications: Details regarding your software requirements, tech stack preferences, budget estimates, and creative briefs.
- Usage & Telemetry Data: In our digital tools and Android applications, anonymous usage metrics, crash logs, and device performance metrics are captured solely to improve software stability.
2. How We Use Information
PlanckStudio utilizes the gathered information for the following legitimate business purposes:
- Evaluating project inquiries and providing tailored technical proposals.
- Developing, maintaining, and updating our Android apps, web applications, and services.
- Communicating project updates, invoices, security advisories, and service notifications.
- Complying with statutory accounting and legal obligations.
3. Data Sharing & Third Parties
We do not sell, rent, or monetize your personal information to data brokers or third-party advertisers under any circumstances. Data may only be shared with vetted infrastructure vendors necessary for hosting (e.g. secure cloud providers, mail relays) bound by strict confidentiality and data protection agreements.
4. Security & Storage
We employ industry-standard encryption (TLS/HTTPS in transit, AES-256 at rest) across all repositories and client communication channels. Client credentials and API secrets shared during development are secured within zero-knowledge credential managers.
5. Your Data Rights
Depending on your location (including rights under GDPR, CCPA, and applicable Indian IT laws), you possess the right to:
- Request access to the personal data we maintain about you.
- Request prompt correction or complete deletion of your data.
- Withdraw consent for optional communications at any time.
6. Contact Us
For any privacy-related questions or data deletion requests, please contact our Data Protection representative directly at [email protected].